Thanks for opening this pull request! A GitHub docs team member should be by to give feedback soon. In the meantime, please check out the contributing guidelines.

Automatically generated comment ℹ️

This comment is automatically generated and will be overwritten every time changes are committed to this branch.

The table contains an overview of files in the content directory that have been changed in this pull request. It's provided to make it easy to review your changes on the staging site. Please note that changes to the data directory will not show up in this table.

Content directory changes

You may find it useful to copy this table into the pull request summary. There you can edit it to share links to important articles or changes and to give a high-level overview of how the changes in your pull request support the overall goals of the pull request.

fpt: Free, Pro, Team
ghec: GitHub Enterprise Cloud
ghes: GitHub Enterprise Server
ghae: GitHub AE

@bassem97 Thanks for opening an issue! We ❤️ all of our users and appreciate you reaching out from Tunisia. 💖

The article linked in the issue is specifically for our SMS support in our two-factor authentication process. We’re only able to offer SMS authentication in countries where our SMS providers can guarantee a high deliverability rate. I’m sorry to say their service is not reliable enough in Tunisia at this point in time, so we’re unable to offer SMS authentication as an option for users in Tunisia.

While we won’t be able to offer SMS as an option for you, you might consider enabling two-factor authentication using a TOTP application. If you’re interested, we have a guide that will walk you through setting this up:
Configuring two factor authentication using a totp mobile app

With 2FA enabled, be sure to set up some of these additional fallback recovery methods as well:

• Download your recovery codes. This is by far the best way to make sure you don’t get locked out of your account.
• Add a security key. You’ll still have access to your account if you have a FIDO U2F security key added to your account.
  See "Configuring two factor authentication recovery methods"

I apologize for the inconvenience, and rest assured, we’re actively working to improve the situation. 👍

@bassem97 Thanks for opening an issue! We ❤️ all of our users and appreciate you reaching out from Tunisia. 💖

The article linked in the issue is specifically for our SMS support in our two-factor authentication process. We’re only able to offer SMS authentication in countries where our SMS providers can guarantee a high deliverability rate. I’m sorry to say their service is not reliable enough in Tunisia at this point in time, so we’re unable to offer SMS authentication as an option for users in Tunisia.

While we won’t be able to offer SMS as an option for you, you might consider enabling two-factor authentication using a TOTP application. If you’re interested, we have a guide that will walk you through setting this up:
Configuring two factor authentication using a totp mobile app

With 2FA enabled, be sure to set up some of these additional fallback recovery methods as well:

• Download your recovery codes. This is by far the best way to make sure you don’t get locked out of your account.
• Add a security key. You’ll still have access to your account if you have a FIDO U2F security key added to your account.
  See "Configuring two factor authentication recovery methods"

I apologize for the inconvenience, and rest assured, we’re actively working to improve the situation. 👍

Thanks for you answer, i really appreciate it , but why other websites can use SMS authentication in tunisia while github is struggling ?